Last updated: 01-06-2025 · Operator: Techcake Cloud Innovations LLP

This Refund Policy applies to all programmes offered by Techcake Cloud Innovations LLP. The document is a working draft and will be finalised with legal counsel.

Cancellation & cooling-off window

You may cancel your enrolment and request a refund of fees paid (less an administrative deduction) within 1 day from payment. This 1-day window applies to all programmes, the Career Program, standalone courses, and standalone project-based training.

The administrative deduction covers seat-allocation costs and partner co-ordination already incurred. Exact figures are confirmed at enrolment.

After the 1-day window

Once 1 day has passed from payment and the programme has begun, fees become non-refundable, except in specific circumstances described below.

Programme delivery issues

If Techcake is unable to deliver a programme as advertised, for reasons attributable to Techcake, we will offer one of the following at our discretion:

Re-enrolment in the next available batch at no additional fee;
A pro-rated refund of fees paid for the undelivered portion of the programme; or
An equivalent programme of comparable scope and duration.

Withdrawal from the project-based training phase

For the standalone project-based training programmes mentored by experienced working engineers, withdrawal after the intake start is governed by the agreement signed at intake. Generally, fees paid for an active project-based training programme are non-refundable once the intake has commenced. Specific terms are walked through on the counsellor call.

EMI plans

Where you have opted for an EMI plan, the refund (if any) is calculated against the total programme fee, not against instalments paid to date. Outstanding instalments may continue to be due where the programme has been delivered.

How to request a refund

To request a refund, write to hello@techcake.in with your name, enrolment details, and the reason for the request, within 1 day from payment. Where a refund is approved, it is processed within 7 business days.

Disputes

If a refund decision is disputed, the matter may be escalated to the Founder, Techcake Cloud Innovations LLP, in writing. Any further dispute is governed by the Terms of Service.

Changes to this policy

We may update this policy from time to time. The terms applicable to a given enrolment are the terms in force at the date of that enrolment.

Contact

If you have any question about this document, write to hello@techcake.in or call +91 9544 95 7747.